Our services

The management of change and client orientation is at the heart of our services. We continuously develop and integrate new types of services into our service landscape. We analyse carefully the needs and market developments of our clients. Our tailor-made services support our clients in addressing the most urgent problems in the world: bringing poverty in all forms to an end, resolving conflicts and safeguarding peace, fighting inequalities to leave no one behind, and mitigating and adapting to climate change. Result-based management and the 17 Sustainable Development Goals (SDG) are two important conceptual frameworks guiding all our services. The competences and capabilities of our inter- and multidisciplinary teams cover the whole programme/project life cycle and address all SDGs.

Our services are multi-dimensional and organized along two perspectives: Firstly, a thematic and sectoral perspective, secondly, a cross-cutting perspective.

Services from a thematic and sectoral perspective

Public Sector

Public sector
  • Public administration reform
  • Public policy formulation and ccordination
  • Civil service reform and human resources management
  • Decentralisation and local authorities
  • Public service delivery
  • Accountability and M&E of public services
  • Public finance management
  • Budget transparency and accountability
  • Revenue management and tax reforms
  • Internal and external control

Guidelines

Governance
  • Human rights
  • Democracy and elections
  • Rule of law and justice
  • Civil society
  • Freedom of media
  • Gender and minorities
  • Mediation, conflict prevention, resolution and reconciliation
  • Demobilisation and reintegration of armed forces
  • Security sector reform
  • Conflict prevention, peace-building and security

Economic Growth

Economic development
  • Economic policy reform
  • Business and investment climate
  • Trade facilitation and promotion
  • Entrepreneurship and employment support
  • Economic sector support
  • Sustainable finance and blending (public and private finance)
  • Regional economic integration
  • Local and urban economic development
  • Post-Covid Economic Recovery

Regional 1

Environment and climate change
  • Climate change mitigation, adaptation and resilience
  • Sustainable management of natural resources, biodiversity and ecosystems
  • Land/soil degradation and desertification
  • Sustainable energy
  • Circular econonmy and clean production
  • Environmental regulations, legislation and enforcement
  • Waste and air pollution

Agriculture

Agriculture, food and natural resources
  • Poverty reduction and livelihoods
  • Community development and local self-organisation
  • Agriculture, irrigation and livestock
  • Food security
  • Fishery and aquaculture
  • Forestry
  • Land management and territorial development

Capacity

Education and employment
  • Basic and secondary education
  • Higher education
  • TVET
  • Life-long learning
  • Labour market and employment

Economic

Social and human development
  • Social sector policy
  • Water and sanitation
  • Health and nutrition
  • Social inclusion and social protection
  • Humanitarian aid
  • Disaster risk reduction
  • Post disaster needs assessments
  • Rehabilitation and post-conflict development
  • Migration

Communication

Communication
  • Implementation of communication and visibility programmes
  • Public diplomacy and outreach
  • Communication strategies
  • Campaigning
  • Organisation of events
  • Social media
  • Other communication tools (publications, websites, photos, infographics, visuals, press packs)
  • Communication impact monitoring

Services from a cross-cutting perspective

Framework

Framework contract management
  • Human rights, democracy and peace
  • Sustainable management of natural resources and resilience
  • Communication
  • Election
  • Migration
  • Evaluation
  • Foreign policy instruments
  • Humanitarian aid and fragile states

Program Management

Programme and project cycle management
  • Development cooperation management
  • Policy advice
  • Policy dialogue
  • Joint programming
  • Project identification & formulation
  • Technical Assistance
  • Budget support
  • Fund and Grant management
  • Innovative financing for development
  • Sustainable Development Goals
  • Support in fragile contexts

Monitoring (1)

Monitoring and data collection
  • Support to monitoring systems and processes
  • Results-oriented monitoring / Third-party monitoring
  • Monitoring of funds
  • Data collection and surveys
  • National monitoring systems

Technical Assist

Institutional support
  • Institutional strengthening and reform
  • Digitalisation
  • Process engineering
  • Change management
  • Coaching and capacity strengthening
  • Human resources and training

Evaluation

Evaluation
  • Policy / thematic evaluations
  • Geographic / programme evaluations
  • Budget support evaluations
  • Evaluation methodology